SHIPPING

EUROPEAN UNION

Fal-ash offers free shipping on orders over €100 within the European Union (EU).

We dispatch all orders using UPS courier services. Orders are dispatched within 3 business days unless otherwise specified, and all packages include a tracking number. Items are shipped from Poland (EU).

Shipping rates:

  • Standard shipping: €10
  • Express shipping: €25

We are not liable for lost, stolen, or damaged shipments. However, every shipment is covered by standard UPS insurance.

Estimated Delivery Times (from dispatch date):

  • STANDARD: 1–5 business days

  • EXPRESS: 1–3 business days

Please note that delivery times are estimates and not guaranteed.

If the Buyer fails to claim the shipment or refuses to accept it for reasons not attributable to the Seller, the shipment may be disposed of or returned to the Seller in accordance with the carrier’s terms and conditions. In such cases, the Seller will not be able to issue a full refund to the Buyer. Any refund due will be reduced by all costs incurred by the Seller as a result of the Buyer’s failure to claim the shipment, including but not limited to return shipping costs, customs clearance charges, and any additional fees imposed by the carrier or customs authorities.


UNITED KINGDOM

Fal-ash offers free shipping on orders over £100 to the UK.

For deliveries to the United Kingdom, we cover all duties and customs-related charges associated with the shipment. You will not pay any additional customs duties upon delivery. Orders are shipped under Delivered Duty Paid (DDP) terms, ensuring that the total cost presented at checkout is final.

Shipping rates:

  • Standard shipping: £15
  • Express shipping: £25

We are not liable for lost, stolen, or damaged shipments. However, every shipment is covered by standard UPS insurance.

Estimated Delivery Times (from dispatch date):

  • STANDARD: 1-5 business days

  • EXPRESS: 1-3 business days

Please note that delivery times are estimates and not guaranteed.

If the Buyer fails to claim the shipment or refuses to accept it for reasons not attributable to the Seller, the shipment may be disposed of or returned to the Seller in accordance with the carrier’s terms and conditions. In such cases, the Seller will not be able to issue a full refund to the Buyer. Any refund due will be reduced by all costs incurred by the Seller as a result of the Buyer’s failure to claim the shipment, including but not limited to return shipping costs, customs clearance charges, and any additional fees imposed by the carrier or customs authorities.


UNITED STATES OF AMERICA

Fal-ash offers free shipping on orders over $200 to the United States.

We dispatch all orders using UPS courier services. Orders are dispatched within 3 business days unless otherwise specified, and all packages include a tracking number. Items are shipped from Poland (EU).

Shipping rates:

  • Standard shipping: $25
  • Express shipping: $35

For deliveries to the United States, we cover all duties and customs-related charges associated with the shipment. You will not pay any additional customs duties upon delivery. Orders are shipped under Delivered Duty Paid (DDP) terms, ensuring that the total cost presented at checkout is final.

We are not liable for lost, stolen, or damaged shipments. However, every shipment is covered by standard UPS insurance.

Estimated Delivery Times (from dispatch date):

  • STANDARD: 3-5 business days

  • EXPRESS: 1-3 business days

Please note that delivery times are estimates and not guaranteed.

If the Buyer fails to claim the shipment or refuses to accept it for reasons not attributable to the Seller, the shipment may be disposed of or returned to the Seller in accordance with the carrier’s terms and conditions. In such cases, the Seller will not be able to issue a full refund to the Buyer. Any refund due will be reduced by all costs incurred by the Seller as a result of the Buyer’s failure to claim the shipment, including but not limited to return shipping costs, customs clearance charges, and any additional fees imposed by the carrier or customs authorities.


REST OF THE WORLD

Fal-ash offers free shipping on orders over €500 to the rest of the world.

We ship worldwide using UPS courier services. Orders are dispatched within 3 business days unless otherwise specified, and all packages include a tracking number. Items are shipped from Poland (EU).

Shipping rates:

  • Standard shipping: €35

Please note that for orders shipped outside the EU, you are responsible for any additional costs such as duties and import charges. Customs policies vary by country, and we have no control over them. If duties and import charges apply, the shipping service will contact you directly. For more details, please reach out to your local customs office.

If you choose not to claim the package or refuse to pay the required duties and import charges upon delivery, the package may be returned to us or disposed of. In such cases, you will not be eligible for a full refund, as we will be responsible for covering the outstanding charges and return service fees.

We are not liable for lost, stolen, or damaged shipments. However, every shipment is covered by standard UPS insurance.

Estimated Delivery Times (from dispatch date):

  • STANDARD: 3-7 business days

  • EXPRESS: 2-5 business days

Please note that delivery times are estimates and not guaranteed.

If the Buyer fails to claim the shipment or refuses to accept it for reasons not attributable to the Seller, the shipment may be disposed of or returned to the Seller in accordance with the carrier’s terms and conditions. In such cases, the Seller will not be able to issue a full refund to the Buyer. Any refund due will be reduced by all costs incurred by the Seller as a result of the Buyer’s failure to claim the shipment, including but not limited to return shipping costs, customs clearance charges, and any additional fees imposed by the carrier or customs authorities.